Thank you so much for conducting the funeral service for our daughter Elaine.
When we first contacted you to ask if you were available and you agreed to arrange the funeral service, despite the distance involved for you, what an enormous relief it was for us. It took away so much worry, as we knew from the experience we had less than 12 months before, when our daughter Carol died, the service you arranged then was outstanding.
For Elaine's funeral, again, you led us hand in hand through the service, meeting with us, Eve and Deena, from Oakfield House where Elaine lived, to learn about Elaine's life as a non-verbal autistic person.
Everyone we spoke to afterwards said it was exceptional, the way in which you celebrated Elaine's life and achievements at Oakfield House and at home.
Again many thanks for literally going that extra mile for us and making a sad time very special.
Janet and Ron
with kind permission