Hope this comment finds you well.
Back in March, you will remember that we contacted you to arrange a funeral ceremony for a family we were caring for at the time. You had been recommended to us by a previous family we had worked with. This has led to us working together a little more since then, and we have been overwhelmed by the level of professionalism and effort you put into the work that you do. We have received unprecedented level of feedback from the families we have served together.
We believed it was only right to share our thoughts with you and to affirm the level of support you have given both to this business and the families in our care. Thank you for embodying our principles and ensuring the families in our care are supported to such a high standard.
We look forward to working with you again.
With very best wishes.
Rod and the Team