Dear Stephen and Amy,
On behalf of the family, I would like to offer you our thanks for the very professional manner in which you looked after the arrangements for our late father's funeral. It has not been easy with the current circumstances as they are, but it was made a whole lot easier knowing we had such a compassionate and comprehensive team behind us. We were very pleased the undertaker recommended you to us and we have thanked them accordingly. The service was quite exceptional and accurately represented our father. Consequently, I think your service has now been added to all of our funeral plans.
Stephen, it was lovely to meet such a kind and considerate man. Your presentation and demeanor on the day were both very professional and reassuring.
Thank you both again.
Gillian, Philip and Paul